PRIVACY POLICY

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Effective Date: July 2023

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At Horticulture Cafe, Bar & Restaurant ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website. By accessing or using our website, you consent to the practices described in this policy. Please take a moment to read this Privacy Policy carefully.

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1.​ ​Information We Collect: We may collect various types of personal information from you when you visit our website or interact with us. The information we may collect includes but is not limited to:

• Contact Information: Name, email address, phone number, and postal address.

• Website Usage Information: IP address, device information, browser type, and operating system.

• Reservation Details: Date, time, number of guests, and any special requests.

• Feedback and Reviews: Feedback, comments, or reviews you provide about our services.

• Marketing Preferences: Your preferences for receiving marketing communications from us.

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2.​ How We Use Your Information: We may use the collected information for the following purposes:

• To provide and improve our services and website functionality.

• To process and manage reservations and bookings.

• To respond to your inquiries, feedback, or customer service requests.

• To send you marketing communications (with your consent) about special offers, promotions, or events that may interest you.

• To personalize your experience on our website and tailor our offerings to your preferences.

• To conduct analytics and track website usage to enhance user experience.

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3.​ Data Sharing and Disclosure: We may share your personal information with third parties in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in running our business operations, such as processing reservations or analyzing website data.

• Legal Obligations: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation or protect our rights, safety, or property.

• Business Transactions: In the event of a merger, acquisition, or any other corporate transaction, your information may be transferred to the acquiring entity.

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1. Your Choices and Rights:
   You have certain rights regarding the personal information we hold about you. These include the right to access, update, or delete your data, and to unsubscribe from marketing communications. To exercise these rights or to raise any concerns about your privacy, please contact us using the contact details provided at the end of this policy.

2. Data Security:
   We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. We encourage you to take appropriate measures to protect yourself and your information.

3. Third-Party Links:
   Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before sharing any personal information.

4. Changes to this Privacy Policy:
   We may update this Privacy Policy from time to time. The revised version will be effective upon posting to our website. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

5. Contact Us:
   If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: info@horticultureuk.co.uk